Orders will normally be delivered in a minimum of two working days. You can specify your preferred delivery date in the comments section when you order online and we will pass this on to the courier. We use UPS, FedEx and Palletways as our main delivery partners. We ship worldwide; contact us if you are outside of the UK.
If you are not going to be in when delivery is made, you can let us know a safe place to leave the parcel (shed, porch, conservatory, neighbour etc), by specifying this in the comments section when you order online. Some people choose to have everything delivered to their workplace. As a guide, a Medium Kit (or smaller) without boards will fit into most hatchback or estate cars, with the back seat down.
You can also collect from our warehouse in Leicestershire (postcode LE9). Please contact us to book in your collection.
All StoreFloor kits and loft ladders are shipped at a flat rate of £12 (Monday-Friday) or £15 (for Ireland), regardless of how many items you buy. Kits with boards can be sent to mainland England, Wales and southern Scotland.